In an emergency, call 911. If you or someone you know is struggling or in crisis, call 988 or text 988 (the Suicide & Crisis Lifeline) — free, confidential, and available 24/7.

Help Is Here

Resources

You don’t have to carry the weight alone.

The job asks a lot of the people who answer the call. Below are trusted, confidential resources built for first responders and their families — crisis lines staffed by people who understand the work, peer support networks, counseling, and education. Whether you’re in crisis right now or just want someone who gets it, help is available 24/7.

Available Now

Immediate Crisis & 24/7 Help Lines

Staffed around the clock. Many are answered by peers who understand the work.

CopLine

Confidential 24/7 hotline for law enforcement officers and families, answered by trained retired officers.

1-800-267-5463Visit Website

Fire/EMS Helpline (Share The Load)

Free, confidential 24/7 helpline by the NVFC for fire and EMS personnel and their families.

1-888-731-3473Visit Website
Peer Support

First Responder Peer Support

Connect with people who have walked the same shifts and carry the same load.

First Responder Support Network (FRSN)

Residential and retreat-based support, including the West Coast Post-Trauma Retreat, for first responders and their families coping with critical incident stress.

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ResponderStrong

Supports the mental health and wellbeing of emergency responders, healthcare workers, and their families — built for responders, by responders.

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Serve & Protect

Trauma services, peer support, and critical incident stress management referrals for first responders.

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Concerns of Police Survivors (C.O.P.S.)

Resources and support for families and co-workers of fallen law enforcement officers.

573-346-4911Visit Website
Education

Advocacy, Education & Awareness

Organizations working to reduce stigma and build a healthier culture across the service.

The Code Green Campaign

First responder–oriented mental health advocacy and education organization serving all types of first responders; focused on awareness, reducing stigma, and education.

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Firefighter Behavioral Health Alliance (FFBHA)

Behavioral health workshops, suicide prevention/awareness training, and peer support resources for fire and EMS.

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Blue H.E.L.P.

Focused on reducing law enforcement officer suicide, supporting families of officers lost to suicide, and ending mental health stigma in policing.

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NVFC — Share The Load

Behavioral health program with resources, a directory of professionals familiar with first responder culture, training, and the Fire/EMS Helpline.

Visit Website
Clinical Care

Treatment & Counseling

Find clinicians and treatment resources familiar with first responder culture.

NVFC Directory of Behavioral Health Professionals

Searchable directory of local clinicians equipped to help firefighters, EMS providers, dispatchers, and their families.

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SAMHSA National Helpline

Free, confidential, 24/7 treatment referral and information service for mental health and substance use disorders.

1-800-662-4357Visit Website

Comprehensive Addiction Treatment Services — Harbor of Grace Recovery

Residential and intensive outpatient substance use and mental health treatment for first responders, veterans, and their families, with a culturally competent clinical team that understands public safety and military life.

443-502-8606 (24/7 admissions)Visit Website
For Departments

Training & Department Tools

Practical guides and curricula for leaders building a wellness program.

Protecting The Guardian — Wellness & QPR Class

PTG's flagship 8-hour, in-person wellness class with QPR (Question, Persuade, Refer) suicide prevention training. Certificate of Course Completion issued for CISM, CIT, peer support, chaplain, and wellness coordinator training files. Accepted by public safety agencies for annual wellness training credentials.

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SAMHSA — Managing Stress for First Responders Guide

Practical, free guide on recognizing and managing stress for disaster and first responders.

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NFFF Fire Service Behavioral Health Management Guide

Guide for building a tiered department behavioral health program (leadership, peer support, clinical support).

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Psychologically Healthy Fire Departments (NVFC)

Toolkit and training to help leaders promote member wellbeing and build psychologically healthy departments.

Visit Website
Florida

Florida Resources (State-Specific)

Programs serving Florida first responders and their families.

Florida First Responder Hope Line (Crisis Center of Tampa Bay)

FL Statewide

Confidential, 24/7 crisis line for first responders, created by the Crisis Center of Tampa Bay and expanded to all 67 Florida counties.

1-866-435-4376 (1-866-4FL-HERO)Visit Website

UCF RESTORES

Orlando, FL

Nonprofit clinical research center and trauma treatment clinic housing the National Center of Excellence for First Responder Behavioral Health; evidence-based PTSD treatment, peer support, and clinician training.

407-823-3910Visit Website

Blue Line Support (BLS)

Ocoee, FL

Peer-to-peer support officer program and network of mental health professionals offering intervention, prevention, resiliency training, education, and referrals for law enforcement officers.

855-964-2583 (24-hour hotline)Visit Website

The 2nd Alarm Project

FL Statewide

Nonprofit offering evidence-based resiliency programs, behavioral health navigation and counseling, peer support, critical incident response, and education for Florida first responders and families.

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Florida Firefighters Safety & Health Collaborative — Mental Wellness / Redline Rescue

FL Statewide

Free statewide program offering peer support, chaplaincy, clinician awareness training, and the Redline Rescue portal for quick free access to peer supporters and culturally competent clinicians.

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LSF Health Systems — First Responder Peer Support Program

N/Central/NE FL

Free, confidential peer support for first responders across 20 counties in Northern, Central, and Northeast Florida (including Duval County); call 211 and identify as a first responder.

Call 211Visit Website

First Responder Project (FRP)

Orange Park, FL

501(c)(3) supporting the psychological and emotional needs of first responders through education and training, therapeutic retreats, and peer connection.

866-940-4911 (local: 904-560-5450)Visit Website

CISM Team of Southwest Florida

SW Florida

Nonprofit volunteer Critical Incident Stress Management team providing free 24/7 ICISF-model services for fire, law enforcement, EMS, corrections, and communications personnel.

239-699-8266Visit Website

11th Hour Trauma Retreat

Greenacres, FL

Intensive PTSD/trauma resolution therapy program for first responders, veterans, and their families.

772-773-6331Visit Website

Florida Workers' Compensation PTSD Benefits (State Fire Marshal / DFS)

FL Statewide

Information on Florida's first responder PTSD law (Section 112.1815, F.S.) providing workers' compensation benefits for firefighters, paramedics, EMTs, and law enforcement officers with work-related PTSD.

Visit Website
Regional

Other State & Regional Resources

Based in other states; many serve clients nationwide.

Responder Health

TX

Confidential, peer-driven mental health and wellness support for first responders, healthcare professionals, and their families, including a 24/7 Peer Advocate Hotline, app, webinars, and wellness toolkits.

253-243-3701Visit Website

Harbor of Grace Recovery

MD

Residential and intensive outpatient substance use and mental health treatment exclusively for first responders and veterans, staffed by current and former public safety and military personnel.

443-502-8606 (24/7 admissions)Visit Website

Rosecrance Florian Program

IL

Specialized residential addiction and behavioral health treatment for firefighters, paramedics, and other uniformed service personnel.

Visit Website

FRSN — West Coast Post-Trauma Retreat

CA

Multi-day residential treatment program designed for first responders dealing with the cumulative effects of trauma.

Visit Website

The resources listed above are provided for informational purposes. Protecting The Guardian does not operate these services and is not responsible for the content or availability of third-party organizations. In an emergency, always call 911.